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This
policy defines the zero tolerance approach
iProjects
Ltd takes to unsolicited emailling.
iProjects Ltd
is committed to permission-based email marketing practices, and as a
result has established this no-tolerance Anti-Spam Policy. iProjects Ltd
will
occasionally update this Anti-Spam Policy. When it does, iProjects Ltd
will
also revise the “last update” date at the top of this Anti-Spam
Policy. For changes to this policy, iProjects Ltd will notify you (the
customer) by placing a notice on its web site home page.
Spam
is commercial email or unsolicited bulk email, including “junk mail”,
which has not been requested by the recipient. It is intrusive and
often irrelevant or offensive, and it wastes valuable resources.
Spam messages are the opposite of permission-based email, which are
normally anticipated, personal, relevant and/or associated with a
pre-existing business or personal relationship. Inappropriate
newsgroup activities, consisting of excessive posting of the same
materials to several newsgroups, are also deemed to be spam.
Customers
of iProjects Ltd products and services have agreed during their registration
process, upon accepting the Terms of Use, to comply with this Anti-Spam
Policy. Specifically, each customer agrees not to use the iProjects Ltd
products or services to send unsolicited email or bulk email, whether or
not for commercial purposes. iProjects Ltd reserves the right to determine in
its sole discretion what constitutes actionable spam, as well as what
measures are necessary in response to such spam activities.
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3.
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How
iProjects Ltd Helps You to Avoid Spamming
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iProjects Ltd
has developed its Internet marketing tools to incorporate a strict
permission-based philosophy. This anti-spam philosophy is
implemented through the following:
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(a)
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Communication
and Agreement – The Terms of Use that you have agreed to as
part of registering for the iProjects Ltd products and services state
how and for what purposes you can collect your site visitor
addresses, and that you will follow the iProjects Ltd Privacy Policy and
Anti-Spam Policy.
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(b)
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Unsubscription
– Each email created using iProjects Ltd products contains an
“unsubscribe link”. If your web site visitors use
the link to request that they be unsubscribed, your subscriber
lists will automatically be adjusted to eliminate the prospect
of sending unwanted email to such persons. Additionally,
each person on your subscriber list has the option of
unsubscribing through a web-based method provided on the iProjects Ltd
web site. Customers of iProjects Ltd who try to remove the
unsubscribe link will be warned that they are doing so, and if
they persist in having the link removed or deactivated in any
way, then iProjects Ltd will have the right to terminate their account.
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(c)
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Purchased
Mailing Lists - Mass mailings to purchased email lists are not
allowed. iProjects Ltd only allows opt-in mailing lists.
Purchased or inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating to particular
subject matter, and then use it for an unrelated topic.
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of Page]
Spam
laws vary from country to country. Leading examples are the EU directive
that came into being from 11th Dec 2003 (No 2003/2426)
EEC and the CAN-SPAM Act of 2003 in the US.
This
iProjects Ltd Anti-Spam Policy has been developed to conform to the highest commercially
reasonable standards. As a result, and without limiting the general
prohibitions against all spam activities, the following are expressly
prohibited:
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(a)
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Use
of false headers, or other false information, to identify the
point of origin or the transmission path of the email, or to
hide the true origin of the email sender,
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(b)
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Unauthorized
use of a third party’s internet domain name without the
permission of such third party, to make it appear that the
third party was the point of origin of the email,
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(c)
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Use
of any false or misleading information in the subject line of
the email, and
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(d)
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Assisting
any person in using the products or services of iProjects Ltd for any of
these previously mentioned activities.
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5.
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Questions
to Ask Yourself
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To
help in establishing whether you are participating in activities
constituting spam, ask yourself the following questions:
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(a)
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Are
you sending email to non-specific addresses, such as info@domain.com
or sales@domain.com?
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(b)
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Have
you deliberately falsified your transmission path information or
originating address?
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(c)
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Are
you sending email to mailing lists or distribution lists,
which then send indirectly to various other email addresses?
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(d)
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Have
you imported for use a purchased list of any type?
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(e)
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Are
you continuing to mail to anyone who has asked to be deleted
from your mailing list?
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(f)
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Does
your email not provide a fully functioning link to unsubscribe?
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(g)
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Does
you email subject line contain false or misleading information?
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(h)
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Have
you used a third party’s email address or domain name without
the party’s consent?
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If
you answer yes to any of these questions, you are likely involved in spam
activities, and should contact iProjects Ltd customer support service at mailto:compliance@itrading.co.uk.
[Top
of Page]
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6.
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Measures
to Enforce the Anti-Spam Policy
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Any
iProjects Ltd customer found to be using iProjects Ltd products or services for spamming
purposes may, at iProjects Ltd’s discretion, be immediately cut off from use of
all iProjects Ltd products and services and/or fined UK£ 1,000 per occurrence, with
no refund of fees that have been paid.
iProjects Ltd
warns all of its customers when signing up that if they participate in
spamming activities they will be subject to the loss of iProjects Ltd services,
fines and possible legal action.
iProjects Ltd
has the right to actively review its customers’ subscriber lists and
email for suspiciously large broadcasts. If iProjects Ltd finds any customers
to be spamming, it will issue a warning, and if the activities are serious
enough, iProjects Ltd will take action immediately. If iProjects Ltd
has any reason to
believe that the customer, despite warning being given, threatens to or is
continuing to send spam, then iProjects Ltd may take action immediately, including
disabling the customer’s account and/or reporting the customer and the
incident to the proper authorities.
iProjects Ltd
does not attempt to censor any content, nor to curtail the business of its
customers. However, spam activities do not fall within uses
authorized by iProjects Ltd, and will not be tolerated.
If
you believe that you have received spam from or through iProjects Ltd’s
facilities, please send a complaint from your email account along with the
unsolicited email, with completed header, to abuse@itrading.co.uk.
Please provide any other information that you believe may help us in our
investigation. iProjects Ltd does not investigate or take any action based on
“anonymous” spam complaints.
iProjects Ltd
supports the efforts of various organizations working to responsibly
eliminate spam activities. However, if an individual has opted-in to
receive email from a customer of iProjects Ltd, and then falsely or maliciously
files a spam complaint against iProjects Ltd or its customers, iProjects Ltd
will cooperate
fully with the appropriate agencies to ban the complainant from use of
anti-spam software and the Internet community. |
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