Jon holds a BA (Hons) degree in Business Studies and an MBA specialising in Project Management from Henley Management College. He has over fifteen-year’s experience of IT and business-based projects, using structured methods and techniques.  Jon is both a CCTA certificated PRINCE2 and Managing Successful Programmes (MSP) practitioner as well as holding the SSADM v4 Certificate of Proficiency. He has attained member status of both the British Computer Society (MBCS) and the Association for Project Management (MAPM) and is also a Chartered IT Professional (CITP). He started work in 1986 in the consultancy division of a Local Government organisation, moving into the Financial Services sector three years later. After a brief spell in a small software house he formed iProjects Limited in 1994. Over this period, Jon’s main focus has been in Structured Project and Service Management, where he has been involved in a broad range of activities including: Project and Programme Management of systems development, infrastructure & service implementation (transition) projects Development and implementation of project management and systems development standards, processes, and methods (based on PRINCE 2 and SSADM). Service Management, including ITIL-based processes and the development & implementation of Service Level Agreements. Implementation of supporting tools using Remedy ARS and Peregrine Service Center. Business process re-design and implementation Set-up and Co-ordination of Programme Support Office Call Centres/Helpdesks Computer-telephony integration Website development Executive Information Systems/ OLAP tools Strategic use of PCs including the development and implementation of corporate polices and technical standards

Jon Martin MBA, BA(Hons), CITP, MAPM, MBCS Managing Director